How do I start using Connectly?

Introduction: 

Can I use Connectly.ai if I am not very tech-savvy?

The answer is: Yes!

At Connectly, our goal is to simplify your work, and the interface of our Connectly Inbox is specifically designed to be intuitive and user-friendly, catering for individuals with general tech knowledge. Therefore you do not need to be a tech expert to navigate our Inbox effortlessly. 

What kind of Browsers does Connectly.ai support?

We recommend you to use Google Chrome, but Connectly.ai can be used with any other available browser and is accessible from any device trough the following link. 

What kind of support does Connectly offer for technical issues?

We have a dedicated customer support team that will take any questions you may have. We provide support related to our Connectly platform and all Meta issues, in every time zone, 24 hours a day, 7 days a week

How do I report a bug or technical issue?

To notify us of a bug or technical problem, you have to options for reaching our support team: 

Option 1. Send us an email with the details of your issue to [e-mail].

Make sure to include all the relevant information in your email body. After sending your email a support ticket will be assigned to one of our agents who will take responsibility for assisting you in resolving your issue. 

Option 2. Initiate a conversation with our Chatbot, and following that, a support ticket will be assigned to one of our agents who will take on the responsibility of assisting you in resolving your issue.